Terms of Use

1. About BizPH

BizPH is a business software platform designed to help businesses manage their operations through modular business products and solutions.

BizPH may provide products including, but not limited to:

• CRM
• Invoice
• Cashflow
• HR
• Schedule
• Inventory
• Tasks
• Reservations
• POS
• Events
• Files
• Dispatch
• Property

Products may be offered individually or together as part of a BizPH solution or bundle.

BizPH may introduce, modify, replace, or discontinue products or features from time to time.

2. Eligibility and Account Responsibility

You must provide accurate and reasonably complete information when creating or maintaining a BizPH account.

You are responsible for:

• maintaining the confidentiality of your account credentials;
• ensuring that people using your account are authorized to do so;
• maintaining accurate account and business information;
• ensuring that your use of BizPH complies with applicable laws; and
• all activity carried out through your account or authorized users.

You must not use BizPH to engage in unlawful, fraudulent, abusive, or unauthorized activities.

You must not attempt to gain unauthorized access to another organization, account, system, or data.

3. BizPH Products and Solutions

BizPH is designed as a modular platform.

A customer may subscribe to individual products or to a combination of products offered as a BizPH solution or bundle.

The products available to you depend on the products included in your subscription or otherwise enabled for your organization.

Access to one product does not automatically grant access to another product unless that product is included in your subscription or otherwise enabled for your organization.

BizPH may connect information between products where necessary to provide an integrated feature or workflow. Such connections remain subject to applicable permissions, access controls, and subscription entitlements.

4. Subscriptions

BizPH may offer monthly and annual subscription arrangements.

Subscription pricing, included products, features, billing periods, and other commercial terms may be communicated through a quotation, subscription confirmation, proposal, invoice, or other written communication between BizPH and the customer.

A subscription becomes active after BizPH confirms the customer’s subscription and applicable payment arrangement.

BizPH does not currently provide automatic recurring payment processing through the platform.

Subscription payments may be arranged manually through payment methods communicated by BizPH, which may include GCash or bank transfer.

Payment instructions may be provided through email or other communication channels used between BizPH and the customer.

5. Free Trial

BizPH may provide a 14-day free trial to eligible customers.

The availability and scope of a free trial may be determined by BizPH.

During the trial period, the customer may access the products and features made available for the trial.

When the 14-day trial ends, the customer may be shown a trial-ended screen and may contact BizPH to subscribe and continue using the service.

A free trial does not automatically convert into a paid subscription.

BizPH may limit, modify, or discontinue trial availability where reasonably necessary to prevent abuse or misuse.

6. Payment Grace Period

Where a subscription payment is due but has not yet been completed, BizPH may provide a four-day grace period.

During the grace period, the customer may continue to have access to the applicable BizPH services.

The customer remains responsible for completing the applicable payment during the grace period.

If payment is not completed after the grace period, BizPH may suspend or restrict access to the applicable services.

BizPH may reactivate access after the applicable payment arrangement has been completed.

7. Cancellation

Customers may request cancellation of their subscription at any time.

Unless otherwise agreed in writing, cancellation takes effect at the end of the customer’s current paid billing period.

Cancellation does not automatically result in an immediate termination of access.

After the applicable billing period ends, BizPH may suspend or disable access to the subscribed services.

Cancellation does not automatically create a right to a refund for amounts already paid for the current billing period.

8. Refunds

Unless otherwise required by applicable law or expressly agreed in writing by BizPH, subscription fees that have already been paid are non-refundable.

Nothing in these Terms is intended to exclude or restrict any consumer rights or remedies that cannot lawfully be excluded or restricted.

9. Customer Data

Customers may use BizPH to store and manage business information and personal information relating to their customers, employees, suppliers, guests, recipients, and other individuals.

The customer is responsible for ensuring that it has an appropriate legal basis and authorization to collect and provide personal information to BizPH for processing through the services.

Customers must not upload or process information through BizPH where doing so would violate applicable law or the rights of another person.

The customer’s use of personal information through BizPH is also subject to the BizPH Privacy Policy.

10. Customer Responsibilities

Customers are responsible for the accuracy, legality, and appropriateness of information entered into BizPH.

Customers must take reasonable steps to:

• protect their account credentials;
• limit access to authorized personnel;
• assign appropriate permissions to users;
• review business and personal information entered into the platform;
• comply with applicable privacy, employment, tax, accounting, consumer, and other laws; and
• maintain appropriate records independently where required by law.

BizPH provides software tools and does not replace the customer’s own legal, accounting, tax, employment, privacy, or professional obligations.

11. Business Records and Software Information

BizPH is a software platform and should not be treated as the customer’s sole or permanent recordkeeping system unless expressly agreed otherwise.

Customers remain responsible for maintaining records required for their business and applicable legal obligations.

Information displayed by BizPH may depend on information entered by users and the configuration of the customer’s organization.

BizPH does not guarantee that the platform will determine the legal, tax, accounting, or regulatory treatment of a particular transaction.

12. Files and Documents

BizPH Files allows customers to upload and manage business documents.

Customers remain responsible for the content of documents they upload and for ensuring that they have the necessary rights and permissions to upload, store, share, sign, or otherwise process those documents.

Customers should not upload documents containing personal or confidential information unless they have an appropriate basis and authorization to do so.

BizPH may use technical controls to restrict document access according to organization membership and permissions.

13. Third-Party Services

BizPH may rely on third-party infrastructure and service providers to operate certain portions of the platform.

These may include providers for:

• authentication;
• cloud storage;
• database infrastructure;
• hosting;
• mapping and geolocation services; and
• other infrastructure necessary to provide BizPH.

The use of third-party services is also described in the BizPH Privacy Policy where applicable.

BizPH is not responsible for the independent policies, availability, or actions of third-party providers outside BizPH’s reasonable control.

14. Promotional Website

BizPH may offer a promotional website to selected customers.

A promotional website is a subscription-linked benefit and is not part of the standard BizPH subscription for every customer.

Where a promotional website is offered:

• eligibility is determined by BizPH;
• the scope and features may vary by customer;
• the promotional website may be included without a separate website development fee;
• the promotional website remains associated with the qualifying BizPH subscription; and
• the promotional website may be discontinued when the qualifying BizPH subscription ends.

Unless otherwise agreed in writing, a promotional website does not become a separately purchased website when the customer’s BizPH subscription ends.

15. Custom Website Services

BizPH may also provide custom website design and development as a separate service.

A custom website is not included in the standard BizPH subscription unless expressly stated otherwise.

Custom website services may be provided under a separate quotation or written agreement.

The quotation may specify:

• project scope;
• pages and features;
• design and customization;
• content responsibilities;
• domain arrangements;
• hosting;
• maintenance;
• revisions;
• integrations;
• delivery schedule;
• fees; and
• ownership or licensing arrangements.

A custom website purchased under a separate quotation is independent from the customer’s BizPH subscription.

Subject to the applicable quotation and completion of the customer’s payment obligations, cancellation or termination of a BizPH subscription does not automatically terminate a separately purchased custom website.

16. Intellectual Property

BizPH and its underlying software, branding, designs, interfaces, code, documentation, and other materials are owned by or licensed to BizPH or its applicable licensors.

These Terms do not transfer ownership of BizPH’s software or intellectual property to customers.

Customers retain rights in content and information that they own and lawfully provide to BizPH, subject to the rights and licenses reasonably necessary for BizPH to provide the services.

Custom website ownership and licensing are governed by the applicable website quotation or agreement.

17. Acceptable Use

You must not:

• use BizPH for unlawful purposes;
• attempt to bypass authentication or authorization controls;
• access another customer’s organization or data without authorization;
• interfere with the operation of the service;
• introduce malicious software or harmful code;
• intentionally exploit security vulnerabilities;
• use BizPH to distribute unlawful or harmful content;
• use the service to infringe another person’s intellectual property or privacy rights; or
• attempt to reverse engineer or reproduce protected portions of the service except where applicable law expressly permits such activity.

BizPH may restrict or suspend access where reasonably necessary to protect the platform, users, data, or service.

18. Service Availability

BizPH will make reasonable efforts to keep the service available.

However, uninterrupted availability cannot be guaranteed.

Service availability may be affected by:

• maintenance;
• updates;
• infrastructure failures;
• third-party service interruptions;
• internet or telecommunications failures;
• security incidents;
• force majeure events; or
• circumstances outside BizPH’s reasonable control.

Where reasonably practicable, BizPH may provide notice of planned maintenance or significant service interruptions.

19. Changes to the Service

BizPH may update, improve, modify, add, or remove features from time to time.

Changes may be necessary for security, reliability, legal compliance, technical development, or product improvements.

Where a material change significantly affects an active paid service, BizPH may provide reasonable notice where practicable.

20. Suspension and Termination

BizPH may suspend or restrict an account or service where reasonably necessary because of:

• unpaid subscription fees after the applicable grace period;
• violation of these Terms;
• suspected unauthorized access;
• fraudulent or abusive activity;
• security risks;
• unlawful use; or
• circumstances that could reasonably harm BizPH, its customers, or other users.

Where appropriate, BizPH may provide an opportunity to resolve the issue before permanent termination.

21. Data After Cancellation or Termination

When a subscription ends, access to the applicable BizPH services may be disabled.

BizPH does not currently promise a fixed automatic deletion period for customer data.

Data may be retained for as long as reasonably necessary to provide or conclude the services, maintain appropriate records, comply with legal or accounting requirements, resolve disputes, enforce agreements, protect the service, or satisfy other legitimate purposes.

Data may subsequently be deleted, anonymized, or otherwise disposed of when it is no longer reasonably necessary to retain it, subject to applicable legal requirements.

Additional information is provided in the BizPH Privacy Policy.

22. Disclaimers

BizPH is provided as a business software service.

Except where expressly provided otherwise or required by law, BizPH does not guarantee that:

• the service will always be uninterrupted or error-free;
• information entered by users will always be accurate;
• the service will satisfy every particular business requirement;
• the service will meet every legal, accounting, tax, employment, or regulatory requirement applicable to a customer; or
• third-party services used by BizPH will always remain available.

Customers remain responsible for verifying information and making their own business, legal, accounting, tax, employment, and regulatory decisions.

23. Limitation of Liability

To the extent permitted by applicable law, BizPH will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from the use of or inability to use the service.

This may include loss of profits, business interruption, loss of anticipated savings, or loss of business opportunities.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Any additional limitation of liability applicable to a specific service or custom project may be stated in the applicable quotation or agreement.

24. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, and reasonable expenses arising from your unlawful use of BizPH, violation of these Terms, or violation of another person’s rights through your use of the service.

This section does not apply to the extent that a claim results from BizPH’s own unlawful conduct or liability that cannot legally be transferred to the customer.

25. Privacy

Your use of BizPH is also governed by the BizPH Privacy Policy.

The Privacy Policy explains how BizPH collects, uses, stores, protects, and otherwise processes personal information.

26. Governing Law

These Terms shall be governed by the laws of the Republic of the Philippines, subject to applicable mandatory consumer protection and other legal requirements.

Any dispute arising from these Terms should first be addressed directly with BizPH in good faith before formal proceedings are initiated, where legally appropriate.

27. Changes to These Terms

BizPH may update these Terms from time to time.

The updated version will be published on the BizPH website with a revised “Last Updated” date.

Where a change materially affects an active customer’s rights or obligations, BizPH may provide reasonable notice where practicable.

Continued use of BizPH after the effective date of updated Terms constitutes acceptance of the updated Terms to the extent permitted by applicable law.

28. Contact

For questions regarding these Terms or BizPH services, contact: